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Digital By Default?

from on 21.03.2016
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There are a lot of good lessons for anyone running any sort of “digital transformation” or “innovation” programme to be drawn from those very successful exemplars that GDS established in 2013—it’s a treat to go to an iteration boundary showcase and be told about (my, and maybe your) money being saved by newly implemented features, every two weeks for years, as we did at HMRC. There are also lessons to be learned from the compromised ones, like the one at the Rural Payments Agency. Continue reading